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Need CDK Support?

Whether you need software or hardware support, we have a range of support services to help quickly resolve your issue:

1) Self-help support

The quickest way to find the solution to your issue is often to find the answer yourself. Search our vast knowledge base of Self-Help articles and Frequently Asked Questions (FAQs). Access the knowledge base by clicking on the Service Connect button within your DMS or by visiting the Customer Extranet



Customer Extranet


2) Live Chat

Live Chat is the fastest way to get help from one of our support analysts, with an average response time of less than 15 seconds. No more tying up your phones, plus you can carry on working while we respond. Use Live Chat by clicking on the Service Connect button within your DMS or by visiting Service Connect Anywhere



Service Connect Anywhere


3) Logging a case

We recommend you always start your conversation with us via Live Chat and if required, we can log a support case for you. On the rare occasion you may wish to log a support case yourself, you can also do this. You can log a case by clicking on the Service Connect button within your DMS or by visiting Service Connect Anywhere



Service Connect Anywhere

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